Legal Documents

pgslots Terms & Conditions — What You Need to Know Before Joining

Using pgslots means you accept these terms. We want every member to fully understand what they're signing up for — so we've kept the language as clear and straightforward as possible.

Last Updated: January 1, 2026
Overview
Must Be 18 or Older
One Account Per Person
Bonus terms apply
Responsible Play Guaranteed
Zero Tolerance for Fraud

Key Highlights at a Glance

6 Key Sections of the pgslots Terms at a Glance

Account Registration

You must register with accurate, genuine information. Providing false details may result in withheld payouts. Only one account per person is permitted on pgslots.

Deposits & Withdrawals

Minimum deposit is ৳100 and minimum withdrawal is ৳500. Large withdrawals may be delayed if identity verification has not been completed.

Bonus Terms & Conditions

All bonuses come with wagering requirements. You will typically need to wager the bonus amount 20–35 times before withdrawing. Full details are listed on each offer.

Prohibited Activities

Bonus abuse, multi-accounting, money laundering, and game manipulation are strictly prohibited. pgslots will immediately suspend any account suspected of such activity.

Responsible Gaming

Pgslots offers deposit limits, session time limits, and self-exclusion options. pgslots must not be used by anyone under the age of 18.

Right to Amend Terms

Pgslots may update these terms and conditions at any time. Changes take effect upon publication on the site. We recommend checking this page regularly.

1

General Terms & Acknowledgement

By creating an account, using the platform, or accessing any service on pgslots, you confirm that you fully agree to these Terms & Conditions. If you object to any of these terms, you are advised not to use pgslots.

These terms constitute a legal agreement between the company operating pgslots and all members on the platform. They apply to any person accessing pgslots from Bangladesh.

Important: pgslots is strictly for players aged 18 and above. Creating an account for or allowing minors to play is strictly prohibited.

Pgslots operates under a Curacao eGaming licence. Compliance with international gaming regulations is a legal obligation for pgslots.


2

Account Registration & Verification

When registering on pgslots, you are required to provide accurate and truthful information — including your full name, date of birth, mobile number, and address. If an account is found to contain false information, pgslots may close it at any time and forfeit any remaining balance.

Single Account Policy

Each person may hold only one account at pgslots. Creating multiple accounts using the same mobile number, bank account, or device is strictly prohibited. pgslots reserves the right to verify identity in any case of suspected duplication.

KYC Verification Process

Pgslots may verify your identity at the time of withdrawal or when required for security purposes. You may be asked to provide a scan or photo of your National ID, passport, or driving licence. Large withdrawals may be held until verification is complete.

⚠ Keep your account password and login details completely confidential. You must not allow anyone else to access your account.


3

Deposit & Payment Methods

Pgslots currently accepts deposits via Mobile Pay, Nagad, Rocket, and various bank transfers. The minimum deposit amount is ৳100. pgslots only accepts payments made through legitimate methods in the account holder's own name.

  • Deposits are typically credited to your account within 1–5 minutes
  • Bank transfers may take 1–3 business days
  • Pgslots charges no fees on deposits, though your payment provider may apply their own charges
  • Deposits from third-party accounts are not accepted
  • Suspicious deposits will not be processed without verification

Please note: Before making a deposit to pgslots, please make sure you are sending funds to the correct account number. We cannot guarantee the return of funds sent to an incorrect account.


4

Withdrawal Rules

The minimum withdrawal amount on pgslots is ৳500. Standard accounts have a daily withdrawal limit of ৳2,00,000. This limit is higher for verified VIP accounts.

Processing Time

  • Mobile Pay & Nagad: 1–5 minutes after verification
  • Rocket: 15–30 minutes
  • Bank Transfer: 1–3 business days

Pgslots may temporarily place a withdrawal on hold for security verification purposes. The member will be notified by email or SMS and asked to submit the required documents. Processing will be completed within 24 hours of document submission.

⚠ Your withdrawal method must match the method used for your deposit. Additional verification will be required if you wish to withdraw via a different method.


5

Bonus & Promotion Terms

Pgslots regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which are clearly stated on the promotions page. General bonus terms are outlined below.

Wagering Requirements

Most bonuses carry wagering requirements — meaning the bonus funds must be wagered a set number of times before a withdrawal can be made. This is typically 20 to 35 times the bonus amount.

  • Free spin winnings are generally subject to 30x wagering
  • Welcome bonus wagering may be calculated on the combined total of deposit and bonus
  • Certain games may be excluded from bonus wagering
  • Any unused bonus will be forfeited once it expires

pgslots's commitment: There are no hidden conditions in our bonus terms. If anything is unclear, feel free to ask our support team.


6

Betting Rules

Keep the following rules in mind before placing bets in the pgslots Sports Betting section. Once a bet is confirmed, it generally cannot be withdrawn — though the cash-out feature may be used if available.

  • Minimum bet amount: ৳20
  • Pre-match bets must be confirmed before the match begins
  • Odds on in-play bets change rapidly — pgslots reserves the right to void any bets placed with a delay
  • If a match is abandoned, all bets will be voided and stakes refunded
  • If one selection in an accumulator bet is voided, the remaining odds will be used for settlement

Pgslots reserves the right to void bets placed at clearly erroneous odds. In such cases, the member will be notified and the stake will be refunded.


7

Lottery Terms

Before participating in the pgslots lottery section, please familiarise yourself with the following terms. Lottery results are determined by a certified RNG (Random Number Generator) — there is no possibility of manipulation.

  • Tickets for each draw must be purchased within the designated time window — no new tickets can be bought once the draw has begun
  • Lottery prizes will be credited to the winner's wallet within 24 hours
  • Scratch Card prizes are instant
  • Prizes exceeding ৳10 lakh require additional verification

8

Prohibited Activities

The following activities are strictly prohibited on pgslots and will result in permanent account closure if detected:

  • Operating multiple accounts (multi-accounting)
  • Bonus abuse or bonus hunting
  • Money laundering or suspicious financial transactions
  • Accessing or using another member's account
  • Using software or bots to automate gameplay or betting
  • Attempting to hack or gain unauthorized access to pgslots systems
  • Harassing or defrauding other members

⚠ pgslots reserves the right to report all fraud-related incidents to the relevant authorities.


9

Responsible Gaming Policy

Pgslots believes gaming is a form of entertainment — not a source of income. We want every member to play within healthy limits.

Responsible Gaming tools available at pgslots:

  • Set daily / weekly / monthly deposit limits
  • Session Time Limits & Reminders
  • Temporary Self-Exclusion
  • Permanent Account Closure Option
  • Detailed Game History & Transaction Reports

If you experience any issues, contact pgslots Support directly. For more details, visit our Responsible Gaming View page.


10

Dispute Resolution Process

If you have a dispute with pgslots, please contact our customer support team first. Most issues are resolved within 24–48 hours.

If an issue cannot be resolved through customer support, pgslots's internal appeals process is available. A senior team member will respond within 7 business days of a formal complaint being submitted.

In Case of Disputes All parties must have access to the same information. pgslots retains game logs, transaction history, and communication records — all of which may be used in dispute resolution.


11

Terms Modifications & Account Termination

Pgslots may amend these terms and conditions in part or in full at any time. A revised version will be published on the site, and registered users will be notified by email where possible.

Continued use of pgslots after any changes have been made will be considered acceptance of the updated terms. We therefore recommend visiting this page on a regular basis.

Account Closure

You can close your pgslots account at any time. Submit a request to Support and your account will be deactivated within 24 hours. Please make sure to withdraw any remaining balance before closing your account.

Pgslots may also suspend or close accounts for specific reasons — such as a breach of terms, fraud, or inactivity. Any valid balance will be returned to the member in such cases.

FAQ

Common member questions about odds and live scores

pgslots uses Decimal Odds by default, which is the most straightforward format for users in Bangladesh. Decimal odds represent the total amount you receive back per BDT 1 wagered. For example, odds of 2.50 mean a ৳100 bet returns ৳250 (৳150 profit + ৳100 stake). Higher odds mean a lower chance of winning, but a bigger payout if you do. Bets cannot be placed on odds below 1.00. You can change the format in Settings — American (+/-) and Fractional formats are also available.

When you enter the pgslots Sports section, a live score ticker runs along the top of the page showing the current scores of all ongoing matches. Clicking on a specific match takes you to its dedicated page, where runs, wickets, overs, goals, red cards, and more are updated in real time. If you enable push notifications on the pgslots mobile app, you'll receive instant alerts for key moments such as goals or wickets. Score updates may be slightly delayed (15–30 seconds) due to broadcast lag — this is normal.

Done Reading? Get Started Now

Sign up at pgslots and enjoy gaming in a safe, transparent environment. Get a special bonus on your first deposit.

By registering, you are deemed to have fully accepted these Terms & Conditions.

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